O2 blames network outage on third-party software glitch

Noel Cummings
December 7, 2018

"This remains our priority and we apologise to our customers for any inconvenience".

"Ericsson has identified an issue in certain nodes in the core network resulting in network disturbances for a limited number of customers in multiple countries", the company said. Work is now ongoing to fix the fault and customers are being encouraged to use wi-fi where possible.

O2's internet service has gone down this morning, leaving people with phones on the network unable to access the internet.

.

"We're aware that our customers are unable to use data this morning", O2 has said in a statement.

Ex-Fox News anchor to be new USA ambassador to the UN
He added: "She's excellent, she's been with us a long time, she's been a supporter for a long time, really - excellent". Before taking on the role of State Department spokeswoman, Nauert was employed as a Fox News anchor and correspondent.


"Our technical teams will continue to monitor service performance closely over the next few days to ensure we remain stable", a spokesman said.

O2 United Kingdom chief executive Mark Evans said: "I want to let our customers know how sorry I am for the impact our network data issue has had on them".

O2, Britain's second biggest network, and Japan's Softbank, both Ericsson customers, reported outages on their 4G networks earlier on Thursday.

"The network was recovered to the normal operation by adapting the older version of the software to all packet switching machines".

Senators place blame on Saudi crown prince
Graham and Paul have also said they think Congress should block a pending arms deal with the kingdom. But Asiri, the former deputy head of foreign intelligence, was not on the sanctions list.


Connected vehicles have also been affected, and the issue (obviously) also affects mobile virtual network operators (MVNOs) that use the O2 network.

The problem has also hit customers of Sky Mobile, Tesco Mobile, Lyca Mobile and GiffGaff - all of which use O2's infrastructure.

Attacks against mobile devices are growing more widespread and more sophisticated, requiring companies to adopt new tools, strategies, and best practices to safeguard their data assets.

Many users will have received an alert to their handsets warning of the drop in service. Here is what business professionals and mobile users need to know about 5G networks.

Manchester City not 'invincible,' won't go season unbeaten - Ilkay Gundogan
They are the team that we have struggled against the most, along with Tottenham, and they have been really hard for us. Topical tripe? You've come to the right place. "I thought the goals were scrappy from our perspective and avoidable".


Other reports by

Discuss This Article

FOLLOW OUR NEWSPAPER